Privacy Policy — 6ubd Online Casino

Section 1

Data We Collect

6ubd collects personal data from players and visitors in order to operate the platform, verify identities, process financial transactions, maintain account security, and comply with applicable legal obligations. The categories of personal data we collect are set out below.

1.1 Registration Data

When you create an account on 6ubd, we collect the following information:

• Full legal name as it appears on your government-issued identity document
• Date of birth — used exclusively to verify that you meet the 18+ age requirement
• Residential address in Bangladesh, including district and division
• Mobile number — used for account verification and security alerts
• Email address — used for account communications, transaction confirmations, and support correspondence
• Username and encrypted password — your password is stored only in hashed form; 6ubd staff cannot view or retrieve it

1.2 Identity Verification (KYC) Data

To comply with our Know Your Customer obligations and to process withdrawal requests, we may collect copies of identity documents including your Bangladesh National Identity Card (NID), passport, or driving licence, and proof of address such as a recent utility bill or bank statement. These documents are used solely for identity verification and are handled under strict access controls.

1.3 Financial and Transaction Data

When you make deposits or withdrawals on 6ubd, we record transaction details including the payment method used (e.g., bKash, Nagad, Rocket, Upay, bank transfer), transaction amounts in Bangladeshi Taka (৳), transaction timestamps, and reference identifiers issued by the payment provider. We do not store full mobile banking PINs, card numbers, or bank account credentials. We receive only the transaction confirmation and reference data provided by your payment provider.

1.4 Usage and Behavioural Data

We automatically collect data about how you interact with the 6ubd platform, including:

• Pages visited, games played, and betting markets accessed
• Session duration, login timestamps, and logout events
• Device type, operating system, and browser version
• IP address and approximate geographic location (country and city level)
• Referring URL if you arrived at 6ubd via a link

This data is used to improve platform performance, detect suspicious access patterns, personalise your experience, and generate aggregated analytics. It is not used to build individual profiles for sale to third parties.

1.5 Support and Communication Data

When you contact 6ubd support via email or live chat, we retain records of those communications including the content of your messages, any attachments you submit, and the responses provided by our support team. These records are maintained to ensure continuity of service and to resolve disputes.

Data Category	Examples	Lawful Basis
Registration Data	Name, email, mobile number, date of birth	Contract performance; legal obligation
KYC Documents	NID, passport, proof of address	Legal obligation; fraud prevention
Financial Data	Transaction amounts, payment method references	Contract performance; legal obligation
Usage Data	IP address, device type, session logs	Legitimate interest; security
Support Records	Chat logs, email correspondence	Legitimate interest; dispute resolution

Section 2

How We Use Your Data

6ubd processes your personal data only for the specific purposes described in this section. Each purpose has a defined lawful basis under applicable data protection principles, and we do not use your data in ways that are incompatible with the original purpose of collection.

2.1 Account Management and Platform Operation

We use your registration data to create and maintain your 6ubd account, authenticate your identity each time you log in, process deposits and withdrawals in Bangladeshi Taka (৳), calculate and credit winnings to your balance, and provide access to all games and betting markets available on the platform. This processing is necessary for the performance of the contract between you and 6ubd.

2.2 Identity Verification and Fraud Prevention

KYC data is processed to verify that you are who you say you are, to confirm that you meet the minimum age requirement of 18 years, and to detect and prevent fraud, money laundering, and other unlawful activity. This processing is a legal obligation and a legitimate interest of 6ubd in protecting the integrity of the platform and its players.

2.3 Customer Support

Communication data from your support interactions is used to understand and resolve your queries, investigate complaints, and improve the quality of our support services. Support records may also be used in the resolution of disputes relating to game outcomes, payments, or account status.

2.4 Platform Improvement and Analytics

Aggregated and anonymised usage data is analysed to understand how players use the 6ubd platform, identify performance issues, optimise game offerings, and improve the overall user experience. Analytics reports are based on aggregated data and do not identify individual players.

2.5 Responsible Gaming Monitoring

6ubd uses behavioural data — including session frequency, session duration, deposit patterns, and betting volume — to identify players who may be exhibiting signs of problem gambling. Where such patterns are identified, our responsible gaming team may reach out proactively to offer support, suggest cooling-off periods, or activate spending limits in the player's interest.

2.6 Marketing Communications

Where you have given explicit consent to receive marketing communications, we may use your email address or mobile number to send you promotional offers, bonus notifications, and news about 6ubd. You may withdraw consent at any time by contacting support or using the unsubscribe option in any marketing email. Withdrawal of marketing consent does not affect your ability to use the platform or receive transactional communications.

Section 3

Data Sharing and Disclosure

6ubd does not sell your personal data. We share your data only with the categories of recipients described in this section, and only to the extent necessary for the specific purpose stated.

3.1 Payment Processors

To process deposits and withdrawals, we share transaction-related data with payment providers including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, and BRAC Bank. These providers receive only the minimum data necessary to execute and confirm the relevant transaction. They are bound by their own data protection policies and applicable Bangladesh Bank regulations.

3.2 Game Studio Providers

The games available on 6ubd are powered by third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. When you play a game, session identifiers and wager data are shared with the relevant studio's game server to enable game play and calculate outcomes. Game studios do not receive your full personal profile — they receive only anonymous session tokens and wagering data.

3.3 Identity Verification Services

For KYC purposes, we may share identity documents with authorised identity verification service providers who assist us in confirming the authenticity of documents and validating player identities. These providers operate under strict data processing agreements and are prohibited from using your data for any purpose other than the specific verification task.

3.4 Legal and Regulatory Disclosure

6ubd may disclose your personal data to law enforcement agencies, regulatory authorities, courts, or other public bodies where required to do so by applicable law, legal process, or where we believe in good faith that disclosure is necessary to prevent fraud, protect the safety of persons, or defend our legal rights.

3.5 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of the 6ubd business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and your data will remain subject to privacy protections no less stringent than those described in this policy.

Section 4

Cookies and Tracking Technologies

6ubd uses cookies and similar technologies to operate the platform, remember your preferences, maintain your logged-in session, and understand how players interact with the site. This section explains what cookies we use and why.

4.1 What Are Cookies

Cookies are small text files stored on your device by your web browser when you visit a website. They allow the website to recognise your device on subsequent visits and recall information such as your session state, language preference, and other settings. Cookies do not contain executable code and cannot carry viruses.

4.2 Types of Cookies Used by 6ubd

Cookie Type	Purpose	Duration
Strictly Necessary	Maintain your login session, prevent cross-site request forgery, enable secure payment flows	Session / up to 24 hours
Functional	Remember your preferred game view, language, and display settings	Up to 12 months
Analytics	Measure page visits, game session lengths, and navigation patterns (aggregated and anonymised)	Up to 24 months
Security	Detect unusual login patterns, flag suspicious access attempts, support fraud prevention systems	Up to 30 days

4.3 Managing Cookies

You may control or disable cookies through your browser settings. Most modern browsers allow you to block third-party cookies, clear existing cookies, or notify you before a cookie is set. Please note that disabling strictly necessary cookies will impair your ability to log in and use the 6ubd platform. Disabling functional cookies may result in some preferences not being saved between sessions.

4.4 No Third-Party Advertising Cookies

6ubd does not use third-party advertising cookies, retargeting pixels, or social media tracking tags. We do not permit advertising networks to place cookies on the 6ubd platform or to track your browsing behaviour across other websites via our platform.

Section 5

Data Retention

6ubd retains your personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal and regulatory obligations. Retention periods vary by data category as described below.

5.1 Active Account Data

While your account remains active, 6ubd retains all registration data, transaction records, KYC documents, and communication history associated with your account. This data is needed to operate your account, process withdrawals, resolve disputes, and comply with ongoing legal obligations.

5.2 Post-Closure Retention

After an account is closed — whether voluntarily or by 6ubd — we retain certain categories of data for defined periods:

• Transaction records: Retained for a minimum of five (5) years after account closure to satisfy financial record-keeping obligations.
• KYC documents: Retained for five (5) years after account closure or the date of the last transaction, whichever is later.
• Support communications: Retained for three (3) years after account closure.
• Account activity logs: Retained for two (2) years after account closure for security and fraud investigation purposes.

5.3 Anonymisation

Where personal data is no longer required for any lawful purpose but retains analytical value, 6ubd may anonymise it — removing all identifying information — and retain it in anonymised form for platform analytics and improvement. Anonymised data is no longer personal data and is not subject to the retention limits described above.

Section 6

Data Security Measures

6ubd implements technical and organisational security measures appropriate to the sensitivity of the personal data we process. While no system can guarantee absolute security, we maintain a robust, layered security posture designed to protect your data against unauthorised access, disclosure, alteration, and destruction.

6.1 Technical Safeguards

• TLS 1.3 encryption for all data in transit between your device and 6ubd servers
• AES-256 encryption for sensitive data stored at rest, including identity documents and payment identifiers
• Bcrypt password hashing — your password is never stored in plaintext; only a one-way hash is retained
• Multi-factor authentication options available for player accounts
• Web Application Firewall (WAF) to detect and block common attack patterns including SQL injection and cross-site scripting
• Intrusion detection systems that monitor for anomalous traffic and access patterns in real time

6.2 Organisational Safeguards

• Access to personal data is restricted on a strict need-to-know basis. Staff who do not require access to player data to perform their role do not have it.
• All staff with access to personal data undergo data protection training and are bound by confidentiality obligations.
• KYC documents are accessible only to authorised compliance team members and are not visible to general customer support agents.
• System access logs are maintained and reviewed regularly for any signs of unauthorised access.

6.3 Incident Response

In the event of a data security incident that may affect your personal data, 6ubd will assess the incident promptly, take immediate steps to contain any breach, and notify affected players without undue delay where the incident is likely to result in a high risk to their rights and interests. Notification will be sent to the email address registered on your account.

Section 7

Your Privacy Rights

As a player on the 6ubd platform, you hold a number of rights with respect to your personal data. These rights are described below. To exercise any of these rights, please contact our support team at [email protected] with a clear description of your request. We will respond within 30 days.

7.1 Marketing Opt-Out

If you have previously consented to receive marketing communications from 6ubd, you may withdraw that consent at any time. To opt out, contact [email protected] stating that you wish to unsubscribe from marketing communications. Withdrawal of marketing consent takes effect within 5 business days and will not affect transactional communications such as deposit confirmations and withdrawal notifications.

7.2 Complaints

If you believe that 6ubd has handled your personal data in a manner that is inconsistent with this Privacy Policy, you are encouraged to raise the matter first with our support team. We take all privacy complaints seriously and will investigate and respond to your complaint within 30 days. If you are not satisfied with our response, you may escalate the matter through appropriate legal channels in Bangladesh.

Section 8

Changes to This Policy

6ubd reserves the right to update or amend this Privacy Policy at any time. Updates may reflect changes in applicable law, changes in the way we operate the platform, the introduction of new products or services, or feedback received from players and regulators.

8.1 Notification of Changes

Where a change to this Privacy Policy is material — meaning it significantly alters the way we collect, use, or share your personal data — we will notify registered players by email to the address on their account at least 14 days before the change takes effect. For minor changes such as typographical corrections or clarifications that do not alter the substance of our data practices, we may update the policy without advance individual notification, but will update the effective date shown at the top of this page.

8.2 Continued Use as Acceptance

Your continued use of the 6ubd platform following the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with a material change, you may close your account by contacting [email protected] before the change takes effect, and any remaining balance will be processed for withdrawal in accordance with our standard withdrawal procedures.

8.3 Policy Version History

6ubd maintains an internal version history of this Privacy Policy. Players may request a copy of a prior version of the policy by contacting support. The version currently published at 6ubd.app/privacy-policy is the operative version and supersedes all prior versions.